Privacy Policy

Last Updated: 08/09/2024

Introduction

Welcome to Stranded Studios LLC ("we", "our", "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, https://strandedstudioshair.com ("Website").

1. Information We Collect

We may collect and process the following types of information:

Personal Information: Information that can be used to identify you, such as your name, email address, postal address, phone number, and any other information you provide to us directly.

Non-Personal Information: Information that cannot be used to identify you, such as anonymous usage data, general demographic information, referring/exit pages, and URLs, platform types, and the number of clicks.

2. How We Collect Information

We collect information in the following ways:

Directly from You: When you register on our Website, subscribe to our newsletter, fill out a form, book an appointment, or provide us with other information directly.

Automatically: We use cookies and other tracking technologies to collect information about your interaction with our Website. This may include your IP address, browser type, operating system, referring URLs, and information about your use of our Website.

SMS Messaging Consent

By initiating contact with Stranded Studios via phone call or SMS, you consent to receive SMS messages from us through our service provider, RingCentral. This may include appointment reminders, responses to your inquiries, and occasional promotional messages. You can opt out of receiving these messages at any time by replying "STOP" to any SMS we send, or by contacting Stranded Studios directly. Standard messaging rates may apply. SMS consent will not be shared with any third party’s and affiliates for marketing, nor will phone numbers for SMS purpose.

3. Use of Information

We may use the information we collect for the following purposes:

  • To provide, operate, and maintain our Website

  • To improve your experience on our Website

  • To send you promotional information, newsletters, and other communications

  • To respond to your comments, questions, and requests

  • To analyze usage and trends to improve our Website

  • To detect, prevent, and address technical issues

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your Personal Information to outside parties, except as described below:

Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as:

  • Squarespace: Our Website is hosted on Squarespace, which provides us with the online platform to offer our products and services to you.

  • RingCentral: We use RingCentral for communication services, including phone calls and messaging.

  • Mailchimp: We use Mailchimp for email marketing services to send you newsletters and promotional emails.

  • Google Analytics: We use Google Analytics to understand how our Website is being used and to improve user experience.

  • Cherry Payments: We use Cherry Payments for secure payment processing.

  • Vagaro: We use Vagaro for booking and appointment management services.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Rights

You have the right to access, update, or delete your personal information. If you wish to exercise these rights, please contact us at contact@strandedstudioshair.com.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Website. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Stranded Studios Hair
Email: contact@strandedstudioshair.com
Address: 6024 N 7th Ave #2 Phoenix, AZ 85013